This Privacy Policy explains how the aaa55 collects, uses, stores, and protects the personal data of users registered in Brazil, in compliance with the General Data Protection Law (LGPD – Law No. 13.709/2018). By using the platform, you confirm that you have read and understood this document.
User data privacy is not just a legal checkbox for aaa55 – is a core part of the experience the platform delivers. These are the pillars of that protection.
The aaa55 collects only the data strictly necessary to operate the platform, meet legal obligations, and deliver the best experience to Brazilian users. The categories of data collected and what each one includes are outlined below.
The aaa55 does not store full credit or debit card numbers. Card transactions are processed through PCI-DSS certified gateways. The aaa55 receives only the transaction confirmation and the last four digits for reference in the account history.
Personal data is collected by the aaa55 in three distinct ways: directly by the user, automatically during platform use, and, in specific cases, by authorized third parties.
Most of your data is provided directly by you during the registration process on the aaa55, when updating your profile, submitting identity verification documents (KYC), and making withdrawal requests. This data is provided consciously and voluntarily.
While you use the platform, the aaa55 automatically collects technical data such as IP address, device type, browser, operating system, pages visited, and session duration. This data is used for security, fraud detection, and platform experience improvement – not for external advertising purposes.
In identity verification cases, the aaa55 may verify information provided by the user against Brazilian public databases – such as CPF lookups for authenticity checks. These processes follow the same security protections applied to all data handled by the platform.
Data collected by interaction category:
The aaa55 uses your personal data solely for the purposes described below. No data is processed for purposes not covered by this Policy without prior notice and, where required by the LGPD, without your renewed consent.
This data is required to create and maintain your account at aaa55, process deposits and withdrawals via Pix and other Brazilian payment methods, record and settle Sports Betting wagers and live casino rounds, and provide user support in English.
The aaa55 uses access data – IP address, device, approximate location, and usage patterns – to detect and prevent unauthorized access, multi-account use, money laundering, and other fraudulent activity. This processing is based on the legitimate interest of the aaa55 and in fulfilling legal obligations.
To comply with Brazilian legal obligations related to anti-money laundering (Law No. 9.613/1998) and consumer protection, the aaa55 may be required to retain transaction records and identification data for periods set by law, even after account closure.
With your consent, the aaa55 may send communications about promotions, bonuses, platform news, and relevant updates via email and SMS. You can opt out of these communications at any time through your account settings or by contacting support, with no impact on your account.
Aggregated and anonymized platform usage data is used to improve the player experience – identifying slowdowns in certain sections, understanding which features are used most on mobile, and refining registration and deposit flows. This data does not identify users individually.
The aaa55 does not sell personal data. Sharing with third parties only occurs in specific situations necessary to operate the service or meet legal obligations, and always subject to the same data protection standards applied internally.
To operate the platform, the aaa55 shares necessary data with service providers, including payment processors (for deposits via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago), live game providers (Evolution Gaming, Pragmatic Play Live, Playtech), and technology infrastructure providers. These providers access only the data strictly required to perform their function and are contractually bound not to use it for any other purpose.
The aaa55 may share data with Brazilian authorities – such as the Central Bank, Federal Revenue Service, or law enforcement – when required by law, court order, or applicable regulation. In such cases, the aaa55 shares only the minimum data necessary to comply with the legal requirement.
The personal data of users of aaa55 are stored on servers with multiple layers of security, protected by end-to-end encryption, strict access controls, and continuous monitoring.
The data of Brazilian users of the aaa55 are primarily stored on infrastructure located in Brazil or in countries with an adequate level of data protection, as assessed by the ANPD (National Data Protection Authority). International transfers, when necessary for service operation, are carried out with the safeguards set out in Article 33 of the LGPD.
In the event of a security incident that may affect users' personal data, the aaa55 will notify affected users and the ANPD within the timeframes set out in the LGPD, with information about the nature of the incident, the data involved, and the steps taken to contain and remediate it.
If you suspect unauthorized activity on your aaa55, please contact support immediately via the platform chat or by email at suporte@aaa55.net. The account may be preventively blocked while the case is under investigation.
The aaa55 uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and, with your consent, personalize communications. You can manage your cookie preferences through your browser settings.
You can configure your browser to block or alert you about cookies. However, blocking essential cookies may impact critical features of the aaa55, such as keeping a session active during a live casino game or preserving the bet slip during a live football session. Disabling performance and functionality cookies does not affect the core operation of your account.
The LGPD grants you, as the data subject whose information is processed by aaa55, a set of rights that can be exercised at any time through the platform's support team, free of charge and without requiring justification for most requests.
| Right | What this means in practice |
|---|---|
| Access | Request a copy of all personal data that aaa55 stores about you, including betting history, transactions, and access logs. |
| Correction | Request the correction of inaccurate, outdated, or incomplete data – such as your email address, mobile number, or residential address. |
| Deletion | Request the deletion of your personal data when it is no longer needed, except where retention is required by law or regulation. |
| Portability | Receive your data in a structured, machine-readable format for transfer to another service, where technically feasible. |
| Objection | Object to the processing of data carried out on the basis of the legitimate interest of aaa55, where there is a legal basis to do so. |
| Consent withdrawal | Withdraw consent given for processing based on that legal basis – such as marketing communications – at any time, without penalty. |
| Information on sharing | To know which entities the aaa55 shared your data with and for what specific purpose. |
To exercise any of these rights, please contact the support team at aaa55 via the platform chat or by email at suporte@aaa55.net. Clearly state which right you wish to exercise and provide the relevant details for identifying your account. The aaa55 responds to requests within the timeframes set by the LGPD – generally up to 15 business days after the requester's identity is confirmed.
If your request is denied in full or in part, aaa55 will provide the reason in writing. If you disagree with the response, you may submit a complaint to the ANPD (National Data Protection Authority), the regulatory body responsible for enforcing the LGPD in Brazil.
The platform aaa55 is intended exclusively for individuals aged 18 and over. The aaa55 does not knowingly collect, store, or process personal data from minors.
If the identity verification process reveals that a user is under 18, the account will be closed immediately, any pending bets will be voided, and any real BRL balance deposited will be refunded after verification. Data collected during that period will be deleted once the minimum legal retention obligations have been met.
If you are the guardian of a minor and believe they may have created an account on aaa55, contact our support team immediately. The platform will act swiftly to close the account and guide you through the next steps. Parental control tools on the device are recommended to prevent this type of access.
The aaa55 retains personal data for as long as necessary for the purposes for which it was collected, in compliance with the minimum retention periods required under Brazilian law.
While your account on aaa55 is active, all account data, betting history, and transaction records are retained to ensure proper service operation, resolve any disputes, and meet regulatory obligations.
After account closure, the aaa55 may retain certain data for the period required by law – particularly financial and identification records, which must be kept for the period established by anti-money laundering legislation and Federal Revenue Service regulations. This data is not used for contact or marketing purposes after account closure.
Access logs – including IP address, login time, and device used – are retained for a period consistent with security and legal compliance requirements, after which they are permanently deleted or anonymized.
The aaa55 may update this Privacy Policy periodically to reflect changes in Brazilian legislation – particularly the LGPD and Central Bank regulations –, internal security practices, or the services offered by the platform.
Relevant changes will be communicated by email to the address registered on your account at least 7 days before they take effect. The date of the last update is always shown at the top of this page. Continued use of the platform after changes take effect constitutes acceptance of the new version of the Policy.
If a change requires new consent from the user – for example, for a new data processing purpose – the aaa55 will request this consent expressly before initiating the new processing. Declining the new consent does not affect access to platform features unrelated to that processing.
To exercise your rights as a data subject, ask questions about this Policy, or report a privacy concern at aaa55, use the channels below:
The aaa55 maintains a Data Protection Officer (DPO) responsible for overseeing the platform's privacy practices and ensuring compliance with the LGPD. Requests addressed to the DPO should be sent with the subject line "LGPD Request" via the support email and will be forwarded internally for handling within the legally required timeframes.
You may also submit complaints about data processing directly to the ANPD (National Data Protection Authority), the federal authority responsible for overseeing LGPD compliance in Brazil. The aaa55 cooperates fully with investigations and requests from the ANPD.